- Sign in to your My Canada Life at Work account using your current password.
- Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
- Enter your current password, then your new password, following the password requirements.
- Retype your new password to confirm it’s correct.
- Select “Continue”.
- Sign in to your My Canada Life account using your present password.
- Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
- Enter your current password, then your new password, following the password requirements.
- Retype your new password to confirm it’s correct.
- Select “Continue”. Select "Save".
- Navigate to the My Canada Life at Work sign-in page and select “Forgot Password”.
- Follow the instructions to reset your password.
My Canada Life
- Navigate to the My Canada Life sign-in page and select “Forgot Password”.
- Follow the instructions to reset your password.
- Live chat or contact us for help with signing into My Canada Life at Work.
- Call 1-888-534-1836 for help signing into My Canada Life.
More support
Learn where to find your benefits plan number/ID and plan details.
Learn how to check your benefits coverage and balances.
Learn how to go paperless to take full advantage of your account and get 24/7 online access to your statements and other documents.