You can use our online tool to notify us of a death and make a claim on a wealth or life insurance policy bought through an advisor. You can also find a form to start a paper claim.

Call 1-888-252-1847 (or 416-597-6981 if you’re calling outside of Canada and the United States) for help updating a beneficiary, changing your address or personal information, and more.

If you have life insurance through your employer, contact our workplace life insurance customer service.

Contact us to begin the process of converting your group life insurance to an Individual policy. You’ll need to provide your policy number.