We can do a preliminary review of your medical information before you submit a claim. This helps to determine potential coverage, and is known as a pre-assessment.
To request a pre-assessment, send us your:
- Name
- Telephone number
- Policy number
- Medical diagnosis
- Medical information (such as test results for example)
Please only email us this information if you bought coverage through an advisor. If you have critical illness insurance through your employer, contact our workplace critical illness insurance customer service.
Send us an email with the requested information. Please write “Pre-assessment” in the subject line.